Repairing electric motors and equipment can be a stressful process. With our Equipment Management System, HECO removes that stress by taking responsibility for making sure the repairs are done right.
It starts before the repair is even picked up
Before any repair work begins, our first step is to audit and approve vendors based on their capabilities, then select the best one for you.
Once the most qualified vendor is chosen, HECO will pick up the equipment needing repair, deliver it to the vendor, give them the specs they have to meet, bring the equipment back when the repair is completed— then check and double-check to make sure it was done to our standards.
You don't have to worry about the being correct; you don't have to worry about the specs being met. That's our job. And because the consequences for mistakes are on us, we'll do all we can to make sure they don't occur.