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Which Electric Motor Repair Shop is Right for You?

01/15/2016

time_to_decide_on_electric_motor_shop.jpgWhen an electric motor fails, a lot of things can happen. None of them good. At the best, it means a slowdown in production; at the worst, the entire line shuts down resulting in untold loses in time and money.
That’s why it’s so important that you are working with the right electric motor repair shop. But with so many to choose from, and with most offering pretty much the same services, how do you know which is best for your company?
Here are some steps to take to help you minimize downtime and keep your plant running.

1. Define the problem
What happened? Was it simply an unexpected breakdown, or was it caused by a series of events? Are you sure? If the problem as occurred before and the same vendor has been called on to repair it yet again, it’s probably time for a change.

2. Prepare specs
The only way to get the best estimate and repair is to give the repair shop a detailed spec of what type of motors you have, what you need to have
done, and what is going on in your facility. Specs enable you to clearly communicate to the vendor, “if you’re going to repair our motor, here’s what you’re going to do.”

3. Ask yourself some pointed questions
After you’ve put together the specs that detail your approved repair methods, here are some questions to ask yourself before proceeding:
+ Are your specs set up for short-term or long-term fixes?
+ Can the vendor actually repair to the specs you’ve given them?
+ Is repair really less costly than buying new?
+ Is your existing older motor actually better than a new one?
+ Are the repair methods right for the entire powertrain system?
+ Will the motor be inspected before it leaves the repair facility?

4. Form a team
Your team can include representatives from maintenance, reliability, purchasing, engineering and management. By including representatives from a cross section of departments, there is a much better chance that the specs will reflect the total scope of what is needed for a proper repair.

5. Visit the facility
This is the only true way to be sure that the vendor can do what they’re claiming. Don’t leave until every team member has had their questions answered.
One of the biggest differences in electric motor repair shops is the overall approach they take to repair. For instance, HECO takes a systems approach that takes the entire powertrain into account. Please contact us with any questions you may have. And for a handy reference, download our eBook below.

Download What To Look For In An Electric Motor Repair Shop

About the author:

Justin Hatfield is Vice President of Operations of HECO, Inc. He is responsible for Electric Motor & Drive Sales, Electric Motor & Generator Repairs, and Predictive Services. Justin was instrumental in developing HECO MAPPS (Motor And Powertrain Performance Systems) which focuses on “why” you have a motor problem instead of simply “What” product or service should be recommended.

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