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The Heco Story

 

Long-term solutions for long-time problems

 

All stories have a beginning. Ours starts here.

HECO was launched in 1959 by Terrell Hatfield. His vision was for HECO to be a customer-focused, problem-solving organization that would earn a reputation for expert repair, sales, and equipment management.

To get the business going, he knew he had to prove he was better than the other guys. So, when he went into the papermills that dotted the landscape around Kalamazoo, Michigan looking for motor repair work, he threw down a challenge.

 
Historical overview of HECO - Hatfield Electric Motor Service.
Exploring HECO's history through the lens of a skilled mechanic.
 

Times change. The story doesn’t.

Still today, HECO is proving itself by taking on the toughest tasks: by asking for the motor that, no matter how many times you send it out, keeps causing problems. And still today, before we offer answers, we ask questions to find out why the problem occurred in the first place.

Here’s another thing that hasn’t changed. When a motor comes in for repair, we just want to see it once. We don’t want to see it again. We have a reputation to live up to: when HECO fixes it, it’s fixed.

It’s who we were, are, and always will be.

 
Uncovering HECO's history through the lens of mechanical expertise.
Discovering the rich history of HECO through the evolution of electric motor repair.
 
 

“Give us the toughest motor problem you have. Give us a chance to solve the actual, root problem.”

 
 

Where we’ve been.

 

1959

 
Hatfield Electric Company was founded by Terrell & Joyce Hatfield. The property located on Superior Avenue, Kalamazoo, MI consisted of a double lot with a house and two-car garage. Ralph Hatfield, Terrell’s father, became a partner in the late fall of 1959.
 

1965

 
Sold property on Superior Avenue and purchased 3 1/2 acres on South Burdick and started the plans to build a new plant and office at 3509 South Burdick Street, where HECO’s headquarters remain today.
 

1975

 
With three additions completed between 1968 and 1975, Hatfield Electric became the largest independent electric motor sales & service center in Michigan in both square footage and personnel.
 

1991

 
Name changed from Hatfield Electric Company to HECO Inc. Industrial Service Groups.
 

1992

 
HECO completes it’s “High Bay” expansion allowing for repairs of motors weighing up to 50 Ton with provisions for motors weighing up to 100 Ton.
 

1994

 
Mark S. Hatfield, Brad S. Hatfield, and Todd A. Hatfield purchased the business from Terrell and Joyce Hatfield.
 

2000

 
HECO offers its first internet-based equipment management software.
 

2007

 
HECO releases the TracRat Equipment management software.
 

2013

 
HECO acquires Predictive Maintenance Services Inc. (P-M-S-I) and forms HECO Predictive Service Group (PSG) offering vibration, alignment, and balancing services.
 

2017

 
HECO acquires Integrated Maintenance Technologies (IMT) and merges it into HECO PSG.
 

2018

 
Mark S. Hatfield purchases remaining shares from Brad S. Hatfield and Todd A. Hatfield to become sole shareholder.
 

2019

 
HECO acquires the assets of the former D.M.S. Electric Apparatus in Kalamazoo, MI.
 

2021

 
HECO acquires Kentucky Service Co. of Lexington, KY and forms HECO Kentucky Service Company to serve S. Ohio, S. Indiana and Kentucky Clients.
 

Take Advantage of Our Resource Library

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Our E-books provide tips and describe steps to take that will help you minimize downtime and keep your plant running.

  • What to Look for in an Electric Motor Repair Shop
  • How to Get the Right Electric Motor
  • Reliability Maintenance is Good Medicine
  • Electric Motor Field Service: Is It Right for Your Facility?
  • NEMA Electric Motor Frame Standards
 
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HECO E-books